Returns & Exchanges

At AdeoPets, we want your furry friend to look their best, which is why we offer a 30-day window for returns and exchanges on all unworn pet fashion items. If the fit isn't perfect or the style isn't right, we are here to make it right for you and your pet.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in original condition, free of pet hair, and have all tags attached to qualify for a full refund.

• 2.
  Submit Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 3.
  Pack and Ship

  Securely package the items and use the prepaid shipping label provided via email to drop your package at any authorized carrier location.

• 4.
  Receive Refund

  Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.